Our commitment
We recognise that privacy is an important value and an essential element of public trust. At Naspers (Registration number 1925/001431/06) we strive to be a trusted company and as a responsible investor we expect each of our businesses to adhere to our 7 privacy principles and implement the 7 key elements of an accountable privacy programme.
Our policies
The links below provide information regarding the processing of your personal information and insight into how data privacy is managed across our group:
- Naspers Privacy Statement
- Talent Acquisition Privacy Statement
- Cookie Notice
- Group policy on data-privacy governance
- Approach to AI ethics
- Naspers PAIA Manual
- Naspers PAIA Manual (Afrikaans)
- PAIA Guidelines
To learn more about how your personal information (personal data) is managed by our investees, please see https://www.naspers.com/companies
Our approach
Our Group policy on data-privacy governance is designed to define and document how data privacy is managed across our group; to promote best practice; to accommodate different business models, resources, culture and legal requirements across the jurisdictions where our investees operate; and to support trust in our businesses’ products and services.
Security
Naspers is also committed to identifying and managing cyber risks as part of its risk management framework. Our Group wide cybersecurity policy sets the expectations from our businesses to focus on implementing governance, striving to become cyber secure, cyber vigilant and cyber resilient. For more information on our security approach, please see our https://www.naspers.com/security page.
Clear accountability
Each business is directly responsible for managing data privacy and security in its organisation, with responsibility resting ultimately with the CEO of each business. Our CEOs are directly accountable for the data protection programmes outlined in our Group policy on data-privacy governance.
Our operating companies appoint data privacy leads and, where required, Information Officers to manage, and to contribute to reporting at Group level.
At Group level, we monitor the progress of our majority-owned investees in privacy & security programme implementation. We also support the businesses, DPOs/Information Officers & CISOs with training resources, facilitate intra-group contracting, compliance and AI projects, and support M&A initiatives. Our group audit functions and third-party capabilities are deployed to enhance our companies' ability to assess and improve these programmes over time.
Our privacy network: investing in expertise
We maintain and grow a global network of data privacy and protection experts across the group: data protection officers, deputies, regional privacy leads, privacy managers and privacy champions.
We provide development opportunities for them through engagement in the global privacy community and the International Association of Privacy Professionals (IAPP).
For more information, please see the Privacy Section of our Integrated Annual Reports available here: https://www.naspers.com/news/investors-annual-reports/
Artificial intelligence and data policy
Artificial Intelligence (AI) and Machine Learning (ML) are fundamental to our business. We have published the Prosus and Naspers Approach to AI Ethics, which communicates the guiding principles that inform the work of the AI and data science teams: force for good, technical excellence, accountability and transparency, fairness, privacy and security.
Our AI team works to develop tools and practices that help to implement the principles into the workflow of machine learning specialists.
We benchmark our efforts to global guidelines for ethical AI to ensure that we are following best market practice and continuing to innovate around the use of data, including focusing on topics such as bias detection and appropriate transparency. Ensuring that ethical considerations are part of AI development is crucial to preserving quality and longevity in AI products and in their performance.
We also participate in fora that are supporting initiatives to advance responsible risk-based regulation of AI applications.
Contact our privacy team
For any privacy related questions or to report a privacy concern directly to Naspers, please contact our privacy team [email protected]
Investee Privacy Policies
Although Naspers does not itself process significant volumes of consumer personal information, most of our investee companies do. To learn more about how any of our investees manage your personal data when you use their services please refer to the list of our investees at https://www.naspers.com/companies and access their Privacy Policies and/or Privacy Portals through the links embedded on this page.