Q: How do I: update personal details, confirm my shareholding, transfer my shares, request a tax certificate, report lost or stolen share certificates?

A: Naspers has appointed Link Market Services as it’s transfer secretary who will be able to assist you with any administrative queries you may have. Please contact them using one of the below mediums:

One Exchange Square
2 Gwen Lane, Sandown
Sandton, 2196
P.O. Box 4844,
Johannesburg, 2000, South Africa
www.jseinvestorservices.co.za

Contact centre: +27 11 029 0112
Switchboard: +27 11 713-0800
Shareholder Enquiries: [email protected]

Q: I received a request from Naspers asking me to trade on its online trading platform for lucrative return on my investment, is this true?

A: The Naspers Group has been made aware of a scam targeting members of the South African public. Victims of the scam will receive an eBook, via social media channels such as WhatsApp and Telegram, which describes Naspers as “a registered online trading platform”.

As part of the scam, fraudsters allege that targeted recipients will be assigned a trade broker who will trade on their behalf if they deposit cash into a third-party account. The returns promised are very enticing – for example, a 100% return on investment in an hour. Once money is transferred into the account, the funds disappear.

Naspers urges the public to always use extreme caution when receiving calls, text messages or emails from an unknown source, particularly when they include requests to part with money. Phishing emails, texts and calls can be very convincing, with company logos and banners copied from websites.

Importantly, Naspers is not a trading platform. The company has a primary listing on the Johannesburg Stock Exchange (NPN.SJ) and a secondary listing on the A2X Exchange (NPN.AJ) in South Africa and has American Depositary Receipts (ADR) trading on an over-the-counter basis in the United States (NPSNY). The ADRs are listed on the London Stock Exchange (LSE: NPSN). Should you wish to invest in the stock market please visit https://www.jse.co.za/find-a-broker-institution or https://www.a2x.co.za/a2x-approved-brokers/ or www.globalbuydirect.com to find out more.

Tips to avoid becoming a victim of a phishing scam:

Never respond to an unsolicited call, text message or email no matter how official it may seem.
Use extreme caution when clicking on links and attachments included in unsolicited emails, even if they appear to be from a company or person with whom you do business.
If you believe you have responded to a fraudulent email, contact your bank immediately so they can take steps to protect your account and your identity.

Please be aware of scams where people are posing as Naspers employees selling shares through WhatsApp and social media platforms

Q: I did not receive Multichoice shares even though I held Naspers shares at the time of the listing of Multichoice Group Limited?

Kindly contact Singular Systems, Multichoice Group Limited’s transfer secretary, using one of the below mediums:
Singular Systems Proprieta
25 Scott Street
Waverley 2196
PO Box 785261
Sandton 2146
South Africa
https://www.singular.co.za/
Tel: +27 0860 116 226
Fax: +27 (0)11 321 5637

Q: When is the next AGM?

A: Please refer to our investor calendar found here

Q: Where will the AGM take place and what time?

A: Naspers will be holding its AGM virtually this year. Details regarding the virtual AGM will be published in the Notice of the virtual AGM which can be found here

Q: How do I vote as a registered shareholder at the AGM?

A: You can vote at the meeting in person. A poll is held on each of the resolutions put before the meeting. If you cannot go to the meeting yourself, you can appoint someone else to vote in your place as your 'proxy'. This could be someone you know or, if you do not know anyone attending the meeting, it is usual to appoint the chairman. To do this, you need to complete the proxy form that is sent to you with the annual report and send it back to the Company's registrar.

Q: Can I vote at the AGM if my shares are held through a broker or CSDP?

A: If your shares are registered in the name of your nominee, the nominee will receive the proxy form detailed above. You must arrange to instruct the nominee how you wish your votes to be cast.

Q: As a non-shareholder can I attend the AGM?

A: People who are not registered shareholders can attend the AGM as guests of the Company.

Q: How do I buy or sell my shares?

A: You should buy or sell you shares through a registered stockbroker to guide you and help you to identify investment options that suit your financial goals. To learn more please visit https://www.jse.co.za/find-a-broker-institution or https://www.a2x.co.za/a2x-approved-brokers/ or www.globalbuydirect.com to find out more.

Q: When will I receive my next dividend?

A: The payment of a dividend is subject to approval at the annual general meeting and is at the discretion of the board. For an indicative timeline, please click here for our usual dividend timeline.

Q: How much tax do I pay on my dividend?

A: The dividend will be subject to a maximum local dividend tax rate of 20% which will result. The net dividend per share for the respective categories of shareholders for the different dividend tax rates is dependent on different dividend tax rates are a result of the application of tax rates in various double taxation agreements as well as exemptions from dividend tax. All shareholders are advised to consult their tax advisors regarding the tax considerations applicable to them.

Q: How do I purchase an American depository receipt (ADR)?

A: Bank of New York Mellon maintains a Global BuyDIRECTSM plan for Naspers Limited. For additional information, visit Bank of New York Mellon’s website at www.globalbuydirect.com or call Shareholder Relations at 1-888-BNY-ADRS or 1-800-345-1612 or write to:

Bank of New York Mellon
Shareholder Relations Department
Global BuyDIRECTSM
Church Street Station
PO Box 11258
New York
NY 10286-1258
USA

Naspers DR: https://www.adrbnymellon.com?cusip=631512209

Investors resource page https://www.adrbnymellon.com/resources/individual-investors

The symbol for the Naspers ADR is NPSNY

The Naspers ADR CUSIP number is 631512209